Privacy Policy
Last updated: December 13, 2025
This policy is compliant with the EU General Data Protection Regulation (GDPR) and ensures your data rights are protected.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, password (encrypted)
- Payment Information: Processed securely by PayPal/Stripe (we don't store card details)
- Uploaded Images: Images you upload for stencil processing
- Communications: Messages you send to our support team
1.2 Automatically Collected
- Usage Data: Pages visited, features used, session duration
- Device Information: Browser type, operating system, screen resolution
- IP Address: For security and fraud prevention
2. How We Use Your Information
We use your information to:
- Provide and improve our stencil creation services
- Process your purchases and deliver digital products
- Send transactional emails (order confirmations, receipts)
- Respond to your support requests
- Analyze usage patterns to improve the platform
- Prevent fraud and ensure security
- Comply with legal obligations
3. Image Processing & Storage
We take special care with the images you upload:
- Processing: Images are processed on secure servers with encryption
- Temporary Storage: Uploaded images are automatically deleted after 24 hours unless saved to your account
- No Third-Party Access: Your images are never shared with or sold to third parties
- Your Control: You can delete your images and stencils at any time
4. Cookies & Tracking
We use cookies for:
- Essential Cookies: Required for login, cart, and basic functionality
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how you use the platform
You can control cookies through your browser settings. Disabling certain cookies may limit functionality.
5. Data Sharing
We only share data with:
- Payment Processors: PayPal and Stripe for secure payment processing
- Hosting Providers: Secure cloud infrastructure providers
- Legal Requirements: When required by law or to protect our rights
We never sell your personal data to third parties.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Erasure
Request deletion of your data
Portability
Receive your data in a common format
Restriction
Limit how we process your data
Objection
Object to certain processing activities
To exercise these rights, contact us at privacy@stencilvector.com
7. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted password storage using bcrypt
- Regular security audits and updates
- Access controls and authentication
- Secure data centers within the EU
8. Data Retention
- Account Data: Retained while your account is active
- Uploaded Images: Auto-deleted after 24 hours unless saved
- Purchase History: Retained for 7 years (legal requirement)
- Support Communications: Retained for 2 years
9. International Transfers
Your data is primarily stored and processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place (Standard Contractual Clauses).
10. Children's Privacy
StencilVector is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
11. Contact Us
For privacy-related inquiries or to exercise your rights: